You will also get another email stating that it has been delivered. When you send this email you will receive an email back stating if this message has been read by the recipient. You can also ask for the Request a Delivery Receipt. Locate and tick the Request a Read Receipt box.Once you’ve finished including adding signatures and attachments you then add the Read Receipt. You also have a record that is undisputable that it not only reached the recipient but that they read it too. This removes the frustration of chasing someone up only to discover that they didn’t get or read your email.

Even when it does arrive how do you know the person you sent it to has read it? Attaching a read receipt means that when an email is marked as read, you get a notification. Email can fail to be delivered for a number of reasons, among them is it ending up in the Spam folder. We all think of email as a guaranteed service. The little item that really helps when you need to know the person you have sent an important email to has actually received it. I thought I would continue on the theme of Outlook again this week and cover Read Receipts.

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